Accessibility Statement

1. Our Commitment to Accessibility

JANI ZORVEX is committed to ensuring that our website is accessible to all users, including those with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and the Americans with Disabilities Act (ADA) standards for digital accessibility. We believe that everyone should be able to shop for sleep and bedding products with ease and dignity.

2. WCAG 2.1 AA Compliance

We design and develop the Site to meet WCAG 2.1 Level AA success criteria, which include: (a) providing text alternatives for non-text content; (b) ensuring sufficient color contrast between text and background; (c) making all functionality available from a keyboard; (d) providing clear navigation and headings; (e) ensuring that content is readable and predictable; and (f) providing error identification and suggestions for forms.

3. ADA Compliance

In addition to WCAG 2.1 AA, we aim to comply with the Americans with Disabilities Act (ADA), which requires businesses to provide equal access to goods and services for individuals with disabilities. We regularly review our Site to identify and address accessibility barriers. If you encounter an accessibility issue that prevents you from using the Site, please contact us using the feedback mechanism described below.

4. Assistive Technology Compatibility

The Site is designed to be compatible with commonly used assistive technologies, including screen readers (such as JAWS, NVDA, and VoiceOver), screen magnifiers, voice recognition software, and switch devices. We use semantic HTML, ARIA landmarks, and accessible form labels to ensure compatibility. If you experience compatibility issues with a specific assistive technology, please let us know.

5. Known Limitations

While we strive for full accessibility, we acknowledge the following known limitations: (a) some older product images may lack detailed alt text descriptions; (b) certain third-party widgets or embedded content may not fully conform to WCAG 2.1 AA; (c) some PDF documents may not be fully tagged for screen reader access; and (d) keyboard navigation may be limited in certain interactive elements on product comparison pages. We are actively working to address these limitations and prioritize them based on user feedback.

6. Third-Party Content

The Site may contain links to third-party websites, including shipping carrier tracking pages and payment processor portals. While we select partners who share our commitment to accessibility, we cannot guarantee that third-party content fully complies with WCAG 2.1 AA. We are not responsible for the accessibility of third-party websites. If you encounter an accessibility barrier on a linked third-party site, please contact that site directly.

7. Ongoing Improvements

Accessibility is an ongoing effort, not a one-time achievement. We conduct regular accessibility audits using both automated tools and manual testing with assistive technologies. We prioritize and address identified issues based on severity and user impact. As we add new features and content to the Site, we ensure they meet our accessibility standards before deployment. Our development team receives ongoing training in accessible web design.

8. Feedback Mechanism

If you encounter any accessibility barriers on the Site, have difficulty completing a purchase, or have suggestions for improvement, please contact us. We take all feedback seriously and will work to resolve issues promptly. You can reach us at [email protected]. Please include the page URL and a description of the issue so we can investigate and address it.

9. Contact Us

For accessibility questions or concerns, please contact us:

Email: [email protected]